FREQUENTLY ASKED QUESTIONS
Is will call available?
Yes, Monday thru Friday 8am – 4:30pm.
What are your service hours?
- Monday thru Friday 8:30am – 9pm or as needed for emergencies at high volume customers
- Saturday 11am to 10pm
- Sunday 10am to 6pm
Can I email / order online?
- You can email you order to orders@denverbeverage.com
- We can set you up to do online ordering. Please call the office (303-295-3737) and we will set you up with a username and password.
Who is my sales rep? How do I contact my sales rep?
This depends on the customer. Please contact us for more information.
Where is my order? What is my call / delivery day?
This also depends on the customer. You can contact us for more information regarding your order status. If you are set up for online ordering you should be getting email notifications on your order date.
What is your response to COVID-19?
Regarding our operation, Denver Beverage has taken the following steps to increase safety and peace of mind for our customers and our service teams.
- Daily temp check and health screening when arriving to workplace
- Enhanced methods and more frequent cleaning of high touch areas such as vehicles and all beverage dispensing equipment.
- All service techs and route sales teams to wear gloves and change them between each stop
- Custom door drop delivery options to reduce contact with customers, residents and employees
- Suspend non-essential visitors and in person meetings to Denver Beverage facility
- Reinforce employee sick and absentee policies to include remote work and sick leave
- For preventative Maintenance at Healthcare facilities we call ahead and make an appointment in CV-19 Free facilities only. We temp check and health screen at the door and avoid contact with all employee
Who is my sales rep? How do I contact my sales rep?
This depends on the customer. Please contact us for more information.
Where is my order? What is my call / delivery day?
This also depends on the customer. You can contact us for more information regarding your order status. If you are set up for online ordering you should be getting email notifications on your order date.
What is your response to COVID-19?
Regarding our operation, Denver Beverage has taken the following steps to increase safety and peace of mind for our customers and our service teams.
- Daily temp check and health screening when arriving to workplace
- Enhanced methods and more frequent cleaning of high touch areas such as vehicles and all beverage dispensing equipment.
- All service techs and route sales teams to wear gloves and change them between each stop
- Custom door drop delivery options to reduce contact with customers, residents and employees
- Suspend non-essential visitors and in person meetings to Denver Beverage facility
- Reinforce employee sick and absentee policies to include remote work and sick leave
- For preventative Maintenance at Healthcare facilities we call ahead and make an appointment in CV-19 Free facilities only. We temp check and health screen at the door and avoid contact with all employee