Frequently Asked Questions
Frequently Asked Questions
Is will call available?
Yes, Monday thru Friday 8am – 4:30pm.
What are your service hours?
- Monday thru Friday 8:30am – 9pm or as needed for emergencies at high volume customers
- Saturday 11am to 10pm
- Sunday 10am to 6pm
Can I email / order online?
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You can email you order to orders@denverbeverage.com
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We can set you up to do online ordering. Please call the office (303-295-3737) and we will set you up with a username and password.
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Who is my sales rep? How do I contact my sales rep?
This depends on the customer. Please contact us for more information.
Where is my order? What is my call / delivery day?
This also depends on the customer. You can contact us for more information regarding your order status. If you are set up for online ordering you should be getting email notifications on your order date.
What services does Denver Beverage offer?
Denver Beverage provides beverage dispensing and chemical dispensing equipment at no charge for qualified customers. We provide beverages such as Coca Cola products, Local Coffee, Juices, Horchata, Energy drinks, Margarita Mixes, high concentrate eco-friendly chemicals.
What services does Denver Refreshment Services offer?
Denver Refreshment Services high end bean to cup coffee dispensing and micro-market equipment for lease for qualified customers. We provide locally roasted coffee such Boulder Organic, Queen City Collective, Boyer’s and Ozo Coffee. We provide a full line of snacks and bottled and can beverages for hotels and large offices. We can maintain brand standards and provide custom selections depending on your needs.
Do you offer customized coffee brewing equipment?
Yes, we offer industry-leading coffee brewing equipment at no charge for qualified accounts.
Do you offer customized dish machines and laundry equipment?
Yes, we offer industry-leading ADS dish machine and laundry dispensing equipment at no charge for qualified accounts
What types of coffee do you offer?
We offer coffee from local Colorado roasters such as Boulder Organic, Queen City Roasters and Ozo, including fair trade and organic options, as well as national brands.
Is equipment maintenance included?
Yes, we maintain all dish, laundry, coffee and beverage equipment, including soft drink laundry systems, at no extra charge.
What areas does Denver Beverage serve?
We serve customers across the Colorado Front Range Area and I-70 to Grand Junction including Denver, food service industries, bars, offices, schools, and healthcare facilities.
Do you provide same-day service?
Yes, we offer same-day emergency service and delivery, including evenings, weekends, and holidays.
How long has Denver Beverage been in business?
Denver Beverage has been in business for 38 years since 1986, serving a wide range of industries.
Can you supply beverages other than coffee?
Yes, we provide a variety of beverages including Coca-Cola, tea, juices, and more.
What kind of coffee brewing equipment do you provide?
We provide a wide selection of coffee-brewing equipment customized to suit your office needs. Check this page: https://denverbeverage.com/coffee-brewing-equipment/.
Do you stock office coffee supplies?
Yes, we deliver and stock coffee supplies as part of our service at no additional cost.
Do you offer services for healthcare facilities?
Yes, we provide coffee, juice, refreshments, dish & laundry detergents, beverage & ice equipment services for healthcare facilities.
How many customers does Denver Beverage & Denver Refreshment Services serve?
We currently service more than 1,500 customers and make over 4,000 service stops each month.
What beverage brands do you work with?
We are partnered with major brands like Coca-Cola, Juicy Whip Horchata, Boyer’s Coffee, and many others.
What is your company's mission?
Our mission is to deliver exceptional service, quality equipment, and supplies while creating opportunities for our employees.
Who owns Denver Beverage?
Denver Beverage is owned by brother & sister Kenneth Boyd and Jennifer Whittemore, since 2018.
Can you handle both small and large-scaleWhat sets Denver Beverage apart from other service providers? beverage & Chemical needs?
Yes, we service small offices to large restaurants, hotels, bars, and healthcare facilities, handling everything from large hotel micro-markets, coffee to draft beer services.
Do you provide bag-in-box systems and carbonators for bars?
Yes, we supply and maintain soft drink equipment, including fountain dispensers, bar guns, carbonators, and bag-in-box systems.
How can I contact Denver Beverage for more information?
You can contact us anytime, day or night, at 303-295-3737 for service inquiries or to learn more about how we can assist your business.
Do you charge for delivery of coffee and beverage supplies?
No, delivery of coffee supplies and other beverages is included at no extra charge for our customers.
What industries do you primarily serve?
We serve a wide range of industries, including offices, hotels, restaurants, bars, healthcare facilities, and food service businesses.
Do you offer fair trade and organic coffee options?
Yes, we offer a variety of fair trade and organic coffee options from local roasters.
What type of beer services do you provide?
We provide draft beer services, including equipment installation, service, and maintenance of your system
Is there a minimum account requirement for free coffee equipment?
Yes, free coffee brewing equipment is provided for qualified accounts. Please contact us to learn more about the qualifications.
Is there a minimum account requirement for leased dish machine equipment?
Yes, leased dish equipment is provided for qualified accounts. Please contact us to learn more about the qualifications. We provide monthly service maintenance at no additional fee.
Can I customize the coffee and beverage selection for my office?
Absolutely, we offer customizable beverage options tailored to your office’s specific needs, including a wide range of coffee and refreshment choices.
Can I customize the coffee and beverage selection for my office?
Absolutely, we offer customizable brand standard options tailored to your hotels specific needs, including a wide range of snacks, beverages, coffee and refreshment choices.
Do you offer CO2 and other gases for beverage systems?
Yes, we provide CO2, Beer Blend and Nitrogen for soft drink and draft beer systems.
Do you only service beverage equipment, or do you sell it as well?
We provide both equipment sales and full maintenance services for coffee, soft drink, and beer systems.
What makes your customer service unique?
Our customer service is available everyday 8 AM to 8 PM, including same-day emergency service, weekends, and holidays, ensuring that your business never experiences downtime.
Are there any hidden fees for your services?
All services, including delivery, stocking, and maintenance of equipment, are provided at no additional cost to our customers. Minimal Hazmat and fuel fees apply for gas and delivery customers. See if your business qualifies today.